Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather extra business details such as company registration data, preferred delivery times, and budget constraints. This helps us provide a tailored service that suits your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Cascade Grove Panel respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to guard it. This encompasses protected data storage, encrypted transmission, and restricted access to personal information inside our organization.

Although we maintain robust security practices, no online transmission method is completely secure. We continually enhance our security measures to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable law, you may be entitled to access, rectify, erase, or limit how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and comply with legal obligations. Retention periods differ by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies may impact how the site works. For comprehensive details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy covers only Cascade Grove Panel and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. If substantial updates occur, we will modify the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.